Destination Deli is the highest level of excellence, aimed at those retailers looking to drive frequency in store. Our advice below is aimed at helping you go above and beyond with your customers, and make your store a destination for deli shoppers.
A successful ‘upsell’ is one the customer never regrets, because you nailed it! The shopper then becomes a customer for life and asks for you. The point is to upsell for the customer’s ultimate satisfaction. Seek a long-term relationship, so that the customer has someone in the shop they trust and who offers a personal service and make suggestions from the otherwise overwhelming amount of merchandise offered.